Return Policy

Thank you for purchasing from We hope you are happy with your purchase however if you are not completely satisfied with your purchase, please follow the instructions below.


All returns must be within 30 days from the original purchase date. All returned items must be in new and unused conditions with original packaging.

Return Process

To return an item, please email customer service at to obtain a Returned Merchandise Authorization (RMA)number. After receiving your RMA place the item securely in the original packaging and mail your return to the following address:


ATTN: Returns
99 Industrial B CRT,
Sault Ste marie, ON
P6B 5Z9


After receiving your return and inspecting the condition of your item, we will process your return or exchange. Please allow at least 14 days from the receipt of your item to process your return or exchange. Refunds may take 1-2 billing cycles to appear on your credit card statement, depending on your credit card company. We will notify you by email when your return has been processed.


For defective or damaged products please email for exchange

Please note

  • 20% restocking fee will be charged on all items
  • Sale Items are FINAL sale no returns
  • If the XT Pros have been heated and molded with adhesive removed from the back of the product there will be a 50% return on products.
  • There are NO returns on custom printed products
  • The customer is responsive for the cost of return shipping


If you have any questions about our return policy, please e-mail